We did believe that which you've now posted based on what was announced ages ago, but it's not just the website section that's wrong then, it's your call centre staff as well which is where I got these latest "facts".
Regulars here keep trying to tell MC that things are not updated or communicated properly, and we are always later shown to be right - when will MC wake up to this and sort things out widely?? It's really a crisis now.
Thanks for your personal efforts.
BTW, I am however definitely right about the SD PVR (only) not having offered any of these services to those without Premium+PVR, but I doubt that could affect more than a handful of people in S.A. anymore and was always the case as it couldn't be changed anyway.
Sorry for the confusion. BoxOffice is now available on all DStv packages provided you have an active PVR decoder with PVR access. This means that regardless of the DStv package that you are on, you will have access to BoxOffice on your PVR decoder. Our BoxOffice website is not updated. Thank you for bringing this to our attention. Our BoxOffice team is on it.
There's some additional decoder BO (Box Office) rules that haven't been explained, or are partially new and haven't been added here.
Either way the item I'll be discussing is too confusing. It's the same case again, as with too many of the little extra rules MC develop that tend to lead to making the use of these services a nightmare.
I hope the above comments will reach the right managers, white collar management seem to seldom understand the consequences of their modern adjustments.
Exceptions re PVR BO:
We heard some time back that BO is only available to Premium on the old SD PVR due to its technical age. Fair enough, and hardly used anymore.
What we never got told is that any other PVR, Exploras included, will only allow BO use for customers on the Compact package or higher.
Seems silly, especially given the fact that anyone, even non-subscribers, can get the service online.
But worst of all, you don't make anyone aware of this in any way MC.
So any attempt to register under these circumstances appears to work, and there's no "sorry you can't" message on these decoders.
With one exception I know of - the good old SD PVR does at least tell you with a very clear message.
I don't require feedback, not a personal concern.
Your all round service approach these days is truly disturbing MC. Hope you'll save yourselves, over and out.
Mad about movies? A bit of a film fanatic? Don’t worry, we understand because we are too! Nothing beats curling up on the couch after a long day with a good movie. BoxOffice makes me-time easier with the latest releases and classic titles to enjoy.
BoxOffice lets you enjoy movies from the comfort of the couch or cozy in bed, let’s show you how.
DStv Explora and PVR decoders
By pressing the green BOXOFFICE button on your decoder remote, you can see what the latest movie rentals are on BoxOffice. With up to 15 titles from the latest blockbusters to some classic favourites, it’s easy to beat the boredom when it strikes.
New to BoxOffice? SMS your smartcard number to 37569 and we'll open a BoxOffice Account for you. You can have up to four cell phone numbers linked for use with BoxOffice which can be done via the BoxOffice website.
Always make sure we have your latest contact details to ensure an easy process when renting.
All DStv customers and non-customers can enjoy BoxOffice online. With all the latest movies and a wider selection of classic movies to enjoy, it’s easy to rent and stream on your desktop PC – plus you have access to the entire BoxOffice movie catalog.
How to rent
Renting your movie is quick and easy – you’ll just have to worry about the popcorn and snacks!
On your decoder:
- press the green BOXOFFICE button,
- select the movie of your choice,
- press OK to rent the movie,
- accept the terms and conditions,
- select a payment option,
- SMS the on-screen rental code (with or without the spaces) to 37569, OR
- Visit bo.dstv.com, enter your rental code and cell phone number,
- You will receive an SMS confirming the rental has been successful,
- Get the snacks ready for the movie!
Want an even easier way to rent a movie? Let us show you how to use Facebook messenger to get renting today!
Choose the movie you’d like to rent from the online BoxOffice catalog. Click the “Rent” button and select the payment method that suits you. Once your payment has been confirmed, the movie will begin streaming via your browser window.
On your decoder, you can pay via your BoxOffice account or credit card. Your BoxOffice account acts as a wallet that you can top-up using any normal payment method. Alternatively, if you pay your DStv account by debit order it will be added to your debit order account and deducted in your next scheduled payment. Lastly, you can pay by credit card.
Online payment is easy too. You can make payments with your DStv account via debit order. Not a DStv customer? You can make payment with your credit card, PayU, EFT and through a voucher – quick and easy! Simply navigate to ‘manage your account’ and choose the option to top-up your account.