Welcome to Catch Up

cancel
Showing results for 
Search instead for 
Did you mean: 
Need help?

Catch Up problems

SOLVED
32 REPLIES 32
New poster

Re: Catch Up problems

Still not working

Highlighted
New poster

Re: Catch Up problems

I am having the same problem, did you eventually find a solution?

Anime

Re: Catch Up problems

They have had problems since their major system update. Has anybody checked your signal strength? If Catchup starts downloading at the support centre ( can take up to 48hrs), then the problem could be with your installation. Might be worth your while recalling the original installer.

Good Luck

New poster

Re: Catch Up problems

I bought explorer in August and catchup has never worked. There is a message that says Dstv Catchup is not available in this country. No one at Dstv could help resolve this to-date

New poster

Re: Catch Up problems

Thank you Marthie, i will take it tomorrow

Anime

Re: Catch Up problems

Best solution is to take your decoder to Multichoice. They actually swopped out mine ( fortunately I have insurance). Both were swopped the p2 pvr as well as the Explora and all is fine now.

New poster

Re: Catch Up problems

My catch up is missing most of the shows and channels. Please help

New poster

Re: Catch Up problems

Has your issue been resolved? I'm having the same problem.

Anime

Re: Catch Up problems

Hi Grace, your solution also does not work, the message pops up as soon as you select CU from the menu, See my post

Anime

Re: Catch Up problems

Eventually spoke to MC. It all has to do with their upgrade, funny I can get catchup through DSTV NOW on my IPAD and laptop, but ni\ot through my EXPLORA, guess the pre upgrade testing was not so hot!!!

I am going to take up the issue of refund for services NOT rendered, watch this space