Missing on CU - Explora Premium

[Optimist]

One Strange Rock from 181 NatGeo hasn't been added to CU+ since episode 6 (aired on Wed. 2 May)

Such bad service that this folder will be empty after tomorrow!

No explanations will be acceptable, and if it was removed from CU+ then why was there no announcement made on MC's one and only public community platform !!!??????

And where is the essential CU / CU+ monthly info we were told would continue and is ESSENTIAL for the subscriber community !!!??????

Whatever CU team / system changes are underway, clearly far from good enough... a shocking joke!

[MrSmooth]

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@Grace_DStv1 wrote:

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@MrSmooth wrote:

Hi MC

My secondary explora has the good doctor loaded while my primary does not.

This seems to be happening quite alot lately. Can someone please explain how this is possible?

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Hi @MrSmooth - 

For Catch Up content to reach your box, it is compressed and then played out over the satellite. So essentially all the shows, movies, kids shows, documentaries, sport etc. sit on a carousel that is played out throughout the course of the day. Each show is played out at least 3 times to give your box a chance to get it.

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Thanks for the explanation.I have it loaded.

[Grace_DStv1]

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@MrSmooth wrote:

Hi MC

My secondary explora has the good doctor loaded while my primary does not.

This seems to be happening quite alot lately. Can someone please explain how this is possible?

---

Hi @MrSmooth - 

For Catch Up content to reach your box, it is compressed and then played out over the satellite. So essentially all the shows, movies, kids shows, documentaries, sport etc. sit on a carousel that is played out throughout the course of the day. Each show is played out at least 3 times to give your box a chance to get it.

[MrSmooth]

Hi MC

My secondary explora has the good doctor loaded while my primary does not.

This seems to be happening quite alot lately. Can someone please explain how this is possible?

[MadCat]

Missing

Sleepy Hollow ep 3

Sleepy Hollow ep 4

[MadCat]

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@krugiewrote:

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@MadCatwrote:

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@krugiewrote:

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@MadCatwrote:

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@krugiewrote:

Missing the final episode of American Horror Story (Episode 11).

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On Explora CU?

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On both my Exploras yes.

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Interesting, then I'm missing

AHS ep 1 to 11

I have never received an episode of AHS on Explora CU.

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OK I had a chance to check quickly - it's actually on CU+ - apologies. Only 2 episodes available at a time but episode 11 has not been loaded so only episode 10 now available.

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OK, so no longer requiring AHS.

[krugie]

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@chrisvdhwrote:

What has happened to the last two episodes of Homeland on CU?  I have nothing there.

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I still have both on my Explora 1, but episode 11 is expiring 16/05.

[chrisvdh]

What has happened to the last two episodes of Homeland on CU?  I have nothing there.

[JeanP]

Still missing (the founder) on normal CU. The Explora 2a had it loaded Sunday night I had mine explora 1 loaded Monday morning but only on cu+ and its still on cu+

Explora 2a signal is weaker than mine  yet it gets it days before I do

[krugie]

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@MadCatwrote:

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@krugiewrote:

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@MadCatwrote:

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@krugiewrote:

Missing the final episode of American Horror Story (Episode 11).

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On Explora CU?

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On both my Exploras yes.

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Interesting, then I'm missing

AHS ep 1 to 11

I have never received an episode of AHS on Explora CU.

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OK I had a chance to check quickly - it's actually on CU+ - apologies. Only 2 episodes available at a time but episode 11 has not been loaded so only episode 10 now available.