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Missing on CU - Explora Premium

Moderator

Re: Missing on CU - Explora Premium


@Luke7777 wrote:

 


@Grace_DStv1 wrote:

@Luke7777 wrote:

IMG_2841.jpg

 

This is right at the end of the intro


@Luke7777, thanks - sent through to first line support to look into and advise. 


 Ok, removing the HD option is not a solution ...


@Luke7777- went back to the team again, and they confirmed that they are working on it. We'll keep you updated. 

BoxOffice

Re: Missing on CU - Explora Premium

 


@Grace_DStv1 wrote:

@Luke7777 wrote:

IMG_2841.jpg

 

This is right at the end of the intro


@Luke7777, thanks - sent through to first line support to look into and advise. 


 Ok, removing the HD option is not a solution ...

SLNB LMX501| Explora 2A (Primary 4,5,6) Explora 2A (Secondary 0,1,2) | Xtraview - decoders same room | 3 distributed HDMI endpoints via 2x4 Matrix
and Cat6 | 200/100 Fibre (OpenServe/Afrihost Premium UnCapped) | HD 5S in holiday mode
Moderator

Re: Missing on CU - Explora Premium


@Luke7777 wrote:

IMG_2841.jpg

 

This is right at the end of the intro


@Luke7777, thanks - sent through to first line support to look into and advise. 

BoxOffice

Re: Missing on CU - Explora Premium

IMG_2841.jpg

 

This is right at the end of the intro

SLNB LMX501| Explora 2A (Primary 4,5,6) Explora 2A (Secondary 0,1,2) | Xtraview - decoders same room | 3 distributed HDMI endpoints via 2x4 Matrix
and Cat6 | 200/100 Fibre (OpenServe/Afrihost Premium UnCapped) | HD 5S in holiday mode
Moderator

Re: Missing on CU - Explora Premium

@Luke7777, can you send us a screen shot of the error?

Highlighted
BoxOffice

Re: Missing on CU - Explora Premium

Still getting "There was an error starting playback, check your internet connection"  about 3/4 thru the intro. Downloading just terminates

 

Please don't ask me to check my internet connection Smiley Happy

SLNB LMX501| Explora 2A (Primary 4,5,6) Explora 2A (Secondary 0,1,2) | Xtraview - decoders same room | 3 distributed HDMI endpoints via 2x4 Matrix
and Cat6 | 200/100 Fibre (OpenServe/Afrihost Premium UnCapped) | HD 5S in holiday mode
Moderator

Re: Missing on CU - Explora Premium


@Luke7777 wrote:

Thanks, will check. It failed on both Watch Now and Download previously

 


@Luke7777, no worries. Keep us posted. 

BoxOffice

Re: Missing on CU - Explora Premium

Thanks, will check. It failed on both Watch Now and Download previously

 

SLNB LMX501| Explora 2A (Primary 4,5,6) Explora 2A (Secondary 0,1,2) | Xtraview - decoders same room | 3 distributed HDMI endpoints via 2x4 Matrix
and Cat6 | 200/100 Fibre (OpenServe/Afrihost Premium UnCapped) | HD 5S in holiday mode
Moderator

Re: Missing on CU - Explora Premium

@Luke7777, the title was tested and it plays out fine on both SD and HD pull download. 

Trending

Re: Missing on CU - Explora Premium

Mars episode 3 missing 

~EXPLORA 1~ ~EXPLORA 2a~