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Missing on CU - Explora Premium

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Re: Missing on CU - Explora Premium


@krugiewrote:

Missing the final episode of American Horror Story (Episode 11).


On Explora CU?

Red Carpet

Re: Missing on CU - Explora Premium

Missing the final episode of American Horror Story (Episode 11).

Octo-LNB to 24-1z/5.2 switches. Explora1 (Prim) & HDPVR 2P (Sec), Samsung 55" UA55F8500 Smart 3D LED TV, HDMI picture & audio via Onkyo TX-NR626
receiver. Explora 2 in bedroom, HDMI picture & audio to Samsung 32" UA32F5500 Smart LED TV. 100Mbps M-Web fibre (OpenServe).
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Re: Missing on CU - Explora Premium


@MadCatwrote:

Missing:

 

Sleepy Hollow ep 3

Kevin Can Wait ep 10


Still missing.

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Re: Missing on CU - Explora Premium

Missing:

 

Sleepy Hollow ep 3

Kevin Can Wait ep 10

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Re: Missing on CU - Explora Premium


@krugiewrote:

@Nontsiki_DStv1wrote:

Hi @MadCat we've recieved feedback from the team regarding Sleepy Hollow season 4:

Sleepy Hollow was removed from the Explora. It's now scheduled for SD and HD PVR decoders. It's also available on a connected Explora and on the DStv Now app. 


The Explora has much higher storage capacity than the SD & HD PVR decoders - logic would imply everything available on those should be available on the Explora - plus a whole lot more (without being connected)?  Man Surprised


Agree.

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Re: Missing on CU - Explora Premium


@Nontsiki_DStv1wrote:

Hi @MadCat we've recieved feedback from the team regarding Sleepy Hollow season 4:

Sleepy Hollow was removed from the Explora. It's now scheduled for SD and HD PVR decoders. It's also available on a connected Explora and on the DStv Now app. 


This is completely unacceptable. MC can't just change it's mind on whim. The first 2 episodes were loaded, I fully expect the rest of the series. Just because Explora has connectivity capability, I now have to be punished? No, I refuse to accept this! I'm still getting other random things loaded on my CU, but a series started on CU, is now being pulled.

 

We have series with limited (or in some cases, no) repeats that are overlapping with new series on other channels because of limited space and they are being pulled from CU???

 

Very angry - MC, make a plan!

Red Carpet

Re: Missing on CU - Explora Premium


@Nontsiki_DStv1wrote:

Hi @MadCat we've recieved feedback from the team regarding Sleepy Hollow season 4:

Sleepy Hollow was removed from the Explora. It's now scheduled for SD and HD PVR decoders. It's also available on a connected Explora and on the DStv Now app. 


The Explora has much higher storage capacity than the SD & HD PVR decoders - logic would imply everything available on those should be available on the Explora - plus a whole lot more (without being connected)?  Man Surprised

Octo-LNB to 24-1z/5.2 switches. Explora1 (Prim) & HDPVR 2P (Sec), Samsung 55" UA55F8500 Smart 3D LED TV, HDMI picture & audio via Onkyo TX-NR626
receiver. Explora 2 in bedroom, HDMI picture & audio to Samsung 32" UA32F5500 Smart LED TV. 100Mbps M-Web fibre (OpenServe).
Community Manager

Re: Missing on CU - Explora Premium

Hi @MadCat we've recieved feedback from the team regarding Sleepy Hollow season 4:

Sleepy Hollow was removed from the Explora. It's now scheduled for SD and HD PVR decoders. It's also available on a connected Explora and on the DStv Now app. 

New poster

Re: Missing on CU - Explora Premium

I have been noticing that new episodes of SWAT does not show or only shows up a week or 2 after it was aired? 
Moderator

Re: Missing on CU - Explora Premium


@MadCat wrote:

@MadCatwrote:

Sleepy Hollow still missing.

Harrow loaded yesterday.


Awesome Smiley Happy.

Now checking on Sleepy Hollow.