Missing on CU - Explora Premium

[MadCat]

Missing

Supernatural ep 13 & 14

NCIS ep 24

Hawaii Five 0 ep 20

Resident ep 9

[jan365041]

The Resident

I see we stopped at episode 8 but 9 was released.

Also can we get a message on CU+ when the season will restart, the same issue we had with Manifest which has now been corrected. Thanks ( see previous mails anout Manifest)

[jan365041]

Hi, Any idea what is happening to Chopped Session 33

Episode 1 showed 2 was missed and 3 is due

CU+ and DSTV now only has episode 1

[MadCat]

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@Julia_DStv1 wrote:

@OptimistSure. We'll be sure to get back to you on that one. 

@MadCatYes, that is correct. Supernatural is available on DStv Catch Up online. Search under Catch Up> Series. You should find the title. 

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So I'm correct in that you are referring to The American with regards to rights?

Supernatural according to this thread https://community.dstv.com/t5/Catch-Up/Supernatural-on-CU/m-p/8584#M896, and as per reply below is on CU. I'm not interested in CU+!

@Cya_DStv1 wrote:

The title is now on CU, that is correct and currently on S13 E12 of 23.

[MadCat]

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@Julia_DStv1 wrote:

@OptimistSure. We'll be sure to get back to you on that one. 

@MadCatYes, that is correct. Supernatural is available on DStv Catch Up online. Search under Catch Up> Series. You should find the title. 

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So I'm correct in that you are referring to The American with regards to rights?

Supernatural according to this thread https://community.dstv.com/t5/Catch-Up/Supernatural-on-CU/m-p/8584#M896, and per reply below is on CU. I'm not interested in CU+!

@Cya_DStv1 wrote:

The title is now on CU, that is correct and currently on S13 E12 of 23.

[Julia_DStv1]

@Optimist Sure. We'll be sure to get back to you on that one. 

@MadCat Yes, that is correct. Supernatural is available on DStv Catch Up online. Search under Catch Up> Series. You should find the title. 

[MadCat]

Please urgently advise regarding Supernatural on CU!

[MadCat]

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@Julia_DStv1 wrote:

This is due to reviewed usuage rights. 

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Is this referring to The Americans?

[Optimist]

@Julia_DStv1  - please also enquire as to why there's no notice about this break in the CU folder, as is supposed to always happen?

@Cya_DStv1  - I presume you're taking note since you've shown interest in getting to the bottom of the tons of CU / CU+ issues and errors always on-going.

Thanks people.

(Not available... etc.)

[Optimist]

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@Julia_DStv1 wrote:

Hi jan365041. Episode 8 was aired on Monday 10 December and made available on 11 December on both platforms. Episode 9 is scheduled to air on 12 December at 19:58 and will be made available on DStv Catch Up thereafter. 

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No Julia, they've given you the wrong information.

Ep. 8 was aired ages ago - 26 Nov.

Ep. 9 was aired on 3 Dec.

Both episodes were then delivered to CU.

It only always airs on a Monday, not a Wednesday.

It's currently on a break (announced elsewhere on the forum by another Mod.)

Will return with Ep. 10 on Mon. 21 January.

Please ask the channel to ensure that we are given this info, and in good time as we were in the past, we only found out after someone else asked about it.

Many thanks

(Edited for clarity etc.)