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Missing on CU - Explora Premium

Doin' it 4 Tv

Re: Missing on CU - Explora Premium

@jan365041  We have noted that but the error is logged with the Catchup support techs. Apologies for the inconvenience.

Doccie

Re: Missing on CU - Explora Premium

The Coroner

Episode 9 and 10 are missing. Both have shown on the channel but not on CU+

Moderator

Re: Missing on CU - Explora Premium

Thank you for bringing this to our attention. We will forward to the team for assistance. 

Doin' it 4 Tv

Re: Missing on CU - Explora Premium

Missing

 

Supernatural ep 13, 14, 15

Resident ep 9

A Million Little Things ep 4

NCIS: New Orleans ep 7

BoxOffice

Re: Missing on CU - Explora Premium


@Cya_DStv1 wrote:

@Luke7777Is that the only title that is affected or you have noted that error from other titles as well?


Only one. Not sure whether The Coroner (as previously reported)  was fixed

SLNB LMX501| Explora 2A (Primary 4,5,6) Explora 2A (Secondary 0,1,2) | Xtraview - decoders same room | 3 distributed HDMI endpoints via 2x4 Matrix
and Cat6 | 200/100 Fibre (OpenServe/Afrihost Premium UnCapped) | HD 5S in holiday mode
Highlighted
BoxOffice

Re: Missing on CU - Explora Premium


@Julia_DStv1 wrote:

Hi

MadCat.

 

NCIS episode 24 is available on Catch Up so is Hawaii Five O episode 20. The Resident episode 9 has been escalated through to the team for updating.  


The Resident ep9 is still missing.

Explora 2A (primary) Explora 3A Secondary SLNB LMX501  Samsung S9   Samsung Tab
Doin' it 4 Tv

Re: Missing on CU - Explora Premium

@Luke7777 Is that the only title that is affected or you have noted that error from other titles as well?

BoxOffice

Re: Missing on CU - Explora Premium

Masterchep Ep43 - HD gives "error starting playback, please check internet connection" message , SD is fine

SLNB LMX501| Explora 2A (Primary 4,5,6) Explora 2A (Secondary 0,1,2) | Xtraview - decoders same room | 3 distributed HDMI endpoints via 2x4 Matrix
and Cat6 | 200/100 Fibre (OpenServe/Afrihost Premium UnCapped) | HD 5S in holiday mode
Moderator

Re: Missing on CU - Explora Premium

Hi

MadCat.

 

NCIS episode 24 is available on Catch Up so is Hawaii Five O episode 20. The Resident episode 9 has been escalated through to the team for updating.  

Showmaxed

Re: Missing on CU - Explora Premium

120 BBC Brit - Live At The Apollo S14E01 is missing from CU+.

 

E02 expires on 1 January, and E03 on 8 January, so it stands to reason that E01 should still be available until at least the 25th of December.

 

(No sign of a repeat live broadcast for E01 in the next 2 weeks either.)

 

TIA