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Missing on CU - Explora Premium

Moderator

Re: Missing on CU - Explora Premium

Hi @MadCat, we have checked on our end and episode 14 of the Good Doctor is available as well as episode 8 of Billions.~

Action

Re: Missing on CU - Explora Premium

Missing

 

Good Doctor

Billions

Moderator

Re: Missing on CU - Explora Premium

@FIFO, it's great to hear that titles are loaded :-). 

Telenovela

Re: Missing on CU - Explora Premium

Its okay I have everything now

Moderator

Re: Missing on CU - Explora Premium

@FIFO, we might need to check with the Catch Up team but before doing that, please check if other PVR functions actually work. 

Telenovela

Re: Missing on CU - Explora Premium

Did that, but still nothing. All tuner levels are very high in the 90s. So i don't see any problem there

Moderator

Re: Missing on CU - Explora Premium

@FIFO, Timeless Ep 1 has already been added. Trust and Madam Secretary are on Ep 1 and 2. The Good Doctor is on Ep 13 and Save Me is now on Ep 2. Please reboot the decoder and check if the titles will load after a few hours. Before rebooting the decoder, ensure that there's signal on all tuners. 

Telenovela

Re: Missing on CU - Explora Premium

Hi MC, I'm missing Timeless ep1, Madam Secretary, Trust ep 1 (I have ep2 strange), Only have ep12 of The Good Doctor, ep1 of Save me

 

Thank you

Moderator

Re: Missing on CU - Explora Premium


@MrSmooth wrote:

Hi MC

 

Arrow EP 19 and 22 has the same expiry date 12/06. Please correct before it goes missing.


@MrSmooth - an update is being done, correct dates should reflect later today. 

Moderator

Re: Missing on CU - Explora Premium


@MrSmooth wrote:

Hi MC

 

Arrow EP 19 and 22 has the same expiry date 12/06. Please correct before it goes missing.


Hi @MrSmooth - On it, we'll revert back soonest.