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All devices not working with DSTV Now

SOLVED
New poster

Re: All devices not working with DSTV Now

Let me inbox

Doin' it 4 Tv

Re: All devices not working with DSTV Now

@Licious92 What is your email address and device ID that you are struggling to stream on?

New poster

Re: All devices not working with DSTV Now

I removed my duplicate but I still can't view live TV shows... I updated my dstv app, buy I'm still not able to fix the problem.. What could be the problem 

Viewer

Re: All devices not working with DSTV Now

Good day Pls help my app only shows few channels on live streaming and on catch up it shows old shows.

I don't know what to do and it just started last month before it was fine

Moderator

Re: All devices not working with DSTV Now

Hi @Lekanashas , please de-register the device and re-register and let us know if you are still getting the same error.~ 

Re: All devices not working with DSTV Now

I have the same problem and I still haven't been able to get it resolved. What should I do to resolve this *video authorization error*

Highlighted
Anime

Re: All devices not working with DSTV Now

Hi @Terminator1, glad the app update sorted you out!

Anime

Re: All devices not working with DSTV Now

Pleasure @chrisvdh, glad to help!

Anime

Re: All devices not working with DSTV Now

Hi @mi6lodge,

 

When I looked at my manged devices I also didn't see the duplicates, it only showed once I removed one of my devices then the "hidden" duplicate showed up. I hope this helps or that the update on the app has sorted you out.

 

Kind regards, 

Doin' it 4 Tv

Re: All devices not working with DSTV Now

@mi6lodge We have since updated the app, can you ensure that you have the latest version of the app and revert back if still you are having issues with logging on other devices.