All devices not working with DSTV Now

[Durry]

For samsung s8

dc1599fb-c008-3259-80dd-54a5fd9e6a0b

For huawei

ef34037e-8e0c-3f48-9cd0-60d212ce0801

[maxi]

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@ltshizane_DStv1 wrote:

We can fix this for you, please go to settings on the app, select device management and give us the device ID.~

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Samsung Note 8 Device ID (SM-N950F): 
3bed43ac-2171-30e7-b0ee-a3c380015d86

[maxi]

Samsung Note 8 Device ID (SM-N950F):  3bed43ac-2171-30e7-b0ee-a3c380015d86

[Bosveld]

SKYWORTH HPA02

SN 0230853502218210006646

MAC C88F26D2BB86AA

N A307995008155 AA

[webster]

Hi there,

I went to settings on the app, select device management and It does not even show Device ID but shows "DRM failed to initialize" still

[webster]

Hi there,

I went to settings on the app, select device management and It does not even show Device ID but shows "DRM failed to initialize" still

[ltshizane_DStv1]

We can fix this for you, please go to settings on the app, select device management and give us the device ID.~

[Bosveld]

Wirh the set to box (SKYWORTH HPA02) I get all the channels on my tv screen. But when I select one I get an on screen message "Video Authorisation Error" saying this device is registered to another user.

How do ifix this ?

[Bosveld]

My set top box(SKYWORTH HPA 02) keeps on saying it is registered to another user. I can share my friend's Premium package on my laptop but not using the set top box. How do I fix that ?

[ltshizane_DStv1]

Hi @Bosveld, having issues with DStv Now?