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All devices not working with DSTV Now

SOLVED
104 REPLIES 104
New poster

Re: All devices not working with DSTV Now

Still same message

Community Manager

Re: All devices not working with DSTV Now

Log out and back in again/

New poster

Re: All devices not working with DSTV Now

Ok, what should I do next? I logged in now and it's still the same message.

Community Manager

Re: All devices not working with DSTV Now

Hi @emekazeal

Device successfully deregistered!

New poster

Re: All devices not working with DSTV Now

Channel 100 is playing but other channels are not working...

Error message is "Video Playback Error"

"Error loading video license: User not entitled "

Device ID: c6a8e649-5260-398e-8fba-b4f0f7742448

Community Manager

Re: All devices not working with DSTV Now

@yb. Please PM your smartcard number and Connect email address.

yb
New poster

Re: All devices not working with DSTV Now

Pleas help all channels not showing anymore on my android BDF tablet. Device ID: EB1D4FC8C11F4514

New poster

Re: All devices not working with DSTV Now

Pls i keep getting Error loading video licence: user not entitled... what can he wrong... i need answer pls

Moderator

Re: All devices not working with DSTV Now


@Friday wrote:

Hello, kindly register Xiaomi MIBOX4. it shows video authorisation error.

thank you


@Friday, does it show the register option? If so, you need to click on it so the device can be registered for DStv Now. As we're unable to do so on this end.

Viewer

Re: All devices not working with DSTV Now

Hello, kindly register Xiaomi MIBOX4. it shows video authorisation error.

thank you