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All devices not working with DSTV Now

SOLVED
Anime

Re: All devices not working with DSTV Now

@ltshizane_DStv1

Channel 100 is playing but other channels are not working...Error message is "Video Playback Error""Error loading video license: User not entitled "Device ID: c6a8e649-5260-398e-8fba-b4f0f7742448

New poster

Re: All devices not working with DSTV Now

Thank you, its done.

Moderator

Re: All devices not working with DSTV Now

@emekazeal, please tell us what happens when you try to use DSTV Now.

@Edgar, please see your PMs

New poster

Re: All devices not working with DSTV Now

Please help me to deregister this phone device

47ade340-b20f-3dc1-b4f8-528c44a3da4f

Anime

Re: All devices not working with DSTV Now

It's not working till now, Pls help!!

Anime

Re: All devices not working with DSTV Now

Still same message

Community Manager

Re: All devices not working with DSTV Now

Log out and back in again/

Anime

Re: All devices not working with DSTV Now

Ok, what should I do next? I logged in now and it's still the same message.

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Community Manager

Re: All devices not working with DSTV Now

Hi @emekazeal

Device successfully deregistered!

Anime

Re: All devices not working with DSTV Now

Channel 100 is playing but other channels are not working...

Error message is "Video Playback Error"

"Error loading video license: User not entitled "

Device ID: c6a8e649-5260-398e-8fba-b4f0f7742448