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All devices not working with DSTV Now

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Re: All devices not working with DSTV Now


@AlexPwrote:
I called the call centre and they said they cannot help and that I should post this on the forum to get this resolved.

So, the floodgates have been opened... and 2 hours later no MC Mod in sight! :-(

 

Disgusting service MC!

And my definite exit call

 

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All devices not working with DSTV Now

Good day,

 

After a recent update to the DSTV now app I get the following error: "Video Authorisation error - Max number of devices already registered to this account. Please check Manage Devices section in app settings." This is very frustrating as the app worked on my phone and tablets before the updates and now they don't. Have not formatted or done a factory reset on the devices. I called the call centre and they said they cannot help and that I should post this on the forum to get this resolved. I have 0 registrations remaining and I can't just remove the devices and re-add them. I have read that others have had this problem as well. Please can someone assist in resolving this.

 

Thank you! 

 

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