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All devices not working with DSTV Now

SOLVED
Moderator

Re: All devices not working with DSTV Now

@kingluc, deregistration has been done. 

New poster

Re: All devices not working with DSTV Now

Can you register my device? I'm getting weird errors of not being certified i never had before, so I'm not sure if this would help?

The device ID is b8e425dd-99a4-3660-81c8-74cd735c55a0

Moderator

Re: All devices not working with DSTV Now

Log in, see if you can now use the app.~

New poster

Re: All devices not working with DSTV Now

What is the next step now, what should I do to be able to use app again.

Moderator

Re: All devices not working with DSTV Now

Hi @Stanley, we have deregistered the device.

New poster

Re: All devices not working with DSTV Now

a03dcf15-e555-3327-a35f-526413baf915

Nokia 6.1

Moderator

Re: All devices not working with DSTV Now

Hi @Durry and @maxi, all device have been deregistered.~

New poster

Re: All devices not working with DSTV Now

For samsung s8

dc1599fb-c008-3259-80dd-54a5fd9e6a0b

 

For huawei

 

ef34037e-8e0c-3f48-9cd0-60d212ce0801

New poster

Re: All devices not working with DSTV Now

For samsung s8

dc1599fb-c008-3259-80dd-54a5fd9e6a0b

 

For huawei

 

ef34037e-8e0c-3f48-9cd0-60d212ce0801

Viewer

Re: All devices not working with DSTV Now

 


@ltshizane_DStv1 wrote:

We can fix this for you, please go to settings on the app, select device management and give us the device ID.~


Samsung Note 8 Device ID (SM-N950F): 
3bed43ac-2171-30e7-b0ee-a3c380015d86