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Cant sign in to dstv now

New poster

Re: Cant sign in to dstv now

hi @Grace_DStv1 

 

I am using my email address for login on app and website

New poster

Re: Cant sign in to dstv now

I just want to add that I have a similar issue. I cannot sign into DSTV Now on Firefox at all. I have tried different devices as well.

 

It does work on Chrome, however. Not sure what is causing the issue and I have asked friends about it; some of them have the same issue, although for others it works, so not sure what the issue is.

Moderator

Re: Cant sign in to dstv now

@depach, our tech team would like to know if you experienced this issue when using your mobile number or email. 

Moderator

Re: Cant sign in to dstv now


@depach wrote:

This has been for about 2 weeks now

 

I browse to dstv and click stream, live tv

 

end up at https://connect.dstv.com/4.1/DStvNowApp/OAuth/Login

 

fill in my details and it just reloads that same page

 

I can sign in fine to the dstv.com main website / self help etc

 

Tried on 2 computers, chrome and firefox, both Mac

 

My dstv now on apple tv is working


@depach, checking with our techies. An update will follow once received. 

New poster

Cant sign in to dstv now

This has been for about 2 weeks now

 

I browse to dstv and click stream, live tv

 

end up at https://connect.dstv.com/4.1/DStvNowApp/OAuth/Login

 

fill in my details and it just reloads that same page

 

I can sign in fine to the dstv.com main website / self help etc

 

Tried on 2 computers, chrome and firefox, both Mac

 

My dstv now on apple tv is working