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Certain episodes not playing

1 REPLY 1
Moderator

Re: Certain episodes not playing

Hi SamA. Please Direct Message us your DStv customer  number, email address and contact number. We'll have our techies check this out for you. 

Viewer

Certain episodes not playing

I’ve been having this problem with the app for 2 months now. After numerous live chats, emails, speed tests, software updates and even deleting the app I still cannot stream or downwload certain episodes of various shows. The screen will black out but the timer continues running or it just don’t do anything. It’s not my WiFi or data issue. It’s the app