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Channels missing from DStv Now

TFK
Viewer

Re: Channels missing from DStv Now

Yes, all other channels are not coming up

Re: Channels missing from DStv Now

Yes me too


@Thoko_DStv1 wrote:

Hi @vcn,

Are you getting free-to-air channels only on your DStv Now App?.


 

Highlighted

Re: Channels missing from DStv Now

I just resolved this exact error. There were two smart cards linked to the dstv now profile. Unlinked the inactive card and now all channels are working again 

Viewer

Re: Channels missing from DStv Now

Hi, please can you help me, I have DSTV Now App on my phone but there are no Compact Channels that I pay for even SABC 1,2,3 and etv doesn't show, what should I do to get them? 

New poster

Re: Channels missing from DStv Now

Did you get a fix for this

New poster

Re: Channels missing from DStv Now

Same problem. Most channels are missing although dstv now app is linked to a premium account. Only like mzanzi and kynet channels are available. And 1 news channel and one music one. Ive spoken to dstv live chat consultants. Both times they relinked the email address of the account holder to the smartcard,which did not solve the problem.

Moderator

Re: Channels missing from DStv Now

@Boipelo1 Are there specific missing channels? Are you getting any error message when trying to access your channels?.

Moderator

Re: Channels missing from DStv Now

@Yaone It looks like you have not yet linked your DStv Now App with your smartcard. Please check on your DStv Now App if you are not getting Free-to-air channels only. Follow the link: http://campaigns.dstv.com/connectid/ to link your smartcard. 

Viewer

Re: Channels missing from DStv Now


@SirVIV wrote:

Hi Johan 

 

I am experiencing the same problem of missing channels on my dstv now app. 

 

How was your problem resolved?


 

New poster

Re: Channels missing from DStv Now

After signing into my DSTV now account. my package subscription is not shown. But on the tv I have access to all the channels I have paid for.