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Channels missing from DStv Now

Moderator

Re: Channels missing from DStv Now

Hi @enyinnagodslove

 

 

Please send us a PM of your account details so that we can have a look into the account. 

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New poster

Re: Channels missing from DStv Now

I'm having the same problem. My subscription is premium and my DStv now can only show compact channels

Re: Channels missing from DStv Now

Hi,am also experiencing this kind of problem.could you clear this error for me please

Moderator

Re: Channels missing from DStv Now

Hi TFK. Please provide us with your DStv customer number, email address, smartcard number and cellphone number. Send these details to us via private message. 

TFK
Viewer

Re: Channels missing from DStv Now

Yes, all other channels are not coming up

Re: Channels missing from DStv Now

Yes me too


@Thoko_DStv1 wrote:

Hi @vcn,

Are you getting free-to-air channels only on your DStv Now App?.


 

Re: Channels missing from DStv Now

I just resolved this exact error. There were two smart cards linked to the dstv now profile. Unlinked the inactive card and now all channels are working again 

Viewer

Re: Channels missing from DStv Now

Hi, please can you help me, I have DSTV Now App on my phone but there are no Compact Channels that I pay for even SABC 1,2,3 and etv doesn't show, what should I do to get them? 

New poster

Re: Channels missing from DStv Now

Did you get a fix for this

New poster

Re: Channels missing from DStv Now

Same problem. Most channels are missing although dstv now app is linked to a premium account. Only like mzanzi and kynet channels are available. And 1 news channel and one music one. Ive spoken to dstv live chat consultants. Both times they relinked the email address of the account holder to the smartcard,which did not solve the problem.