Channels missing from DStv Now

[ltshizane_DStv1]

@Austyle, we have updated your profile, please see if you can now watch the channels.~

[Austyle]

I have same problem n it's very frustrating, here are my logging details tspunaustin@gmail.com

94157931 is the password

[Austyle]

I have same problem n it's very frustrating, here are my logging details tspunaustin@gmail.com

94157931 is the password

[ltshizane_DStv1]

Hi @Thethom6, the channels available on the app, are specific to the package you have on your decoder. Please give us a few of the channels you are missing on the app and confirm what package you subscribe to.~

[Thethom6]

Have logged out and logged back in, but channels still missing... Please can you help me try it one more time 

 Smartcard number is 41130073400

Email address Thethom6@gmail.com

[ltshizane_DStv1]

@Thethom6, please log off the app and try again.~

[Thethom6]

Nigeria

[ltshizane_DStv1]

Hi @Thethom6 and @cchart0, please let us know in which countries you hold your DStv account.~

[cchart0]

Customer12375530. I have several decoders on my profile and when I registered for DSTV Now, I was not asked to link to a specific decoder. The problem started with the new version of DSTV Now. How do I sort this out please? The App is now useless. 

[Thethom6]

I also have a problem with missing channels Smartcard number is 4113007340

Email address Thethom6@gmail.com