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Channels missing from DStv Now

New poster

Re: Channels missing from DStv Now

hi

Could you please tell me if this problem has been resolved

Viewer

Re: Channels missing from DStv Now

I am having the same issue after having upgraded to the Dstv Explora. My devices are linked to the smart cards we have.

Please sort this issue out .

Thank you

Helen

Doin' it 4 Tv

Re: Channels missing from DStv Now

We do apologize for the issue but our Catchup team is aware and have deployed resources to rectify the issue.

New poster

Re: Channels missing from DStv Now

I have the same problem please help.


@johandutoit2000 wrote:

Hi All,

 

We have noticed since the weekend there's some channels missing from DStv Now. Actually almost all of them are missing. I have attached a screenshot showing the channels we've got. We are on the premium package.

The guy at the DStv shop says it is DStv side that is the problem. 

 

Do anyone have the same issue? Do anyone know when this might get resolved?

 

Greetings,

Johan


 

New poster

Re: Channels missing from DStv Now

Oh that’s great. Thanks for the reply. 

 

I hope I also get this issue resolved. 

 

 

New poster

Re: Channels missing from DStv Now

Yes. Nontsiki_DStv1 sent me a private message. "Please PM me your smartcard number and email address used for your Connect ID.   Thanks. " . Resolved it from there in the backend.

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New poster

Re: Channels missing from DStv Now

Hey Johan,

 

Have you managed to get this issue resolved? I’m experiencing similar problems with my DStv now app. I have also tried to resolve this issue with no luck, unfortunately. 

 

Regards, 

Patience

 

 

 

 

Doccie

Re: Channels missing from DStv Now

This looks like the free bouquet available to people without DStv subscriptions. 

Is your smart card still linked to your DStv Now account?

Red Carpet

Re: Channels missing from DStv Now

Yes especially channel 241 which, in other threads, we have been informed IT is only available via DStv Now.

Octo LNB; 2 by 2x4 MS; 2 by ES 5-2; Dedicated PSU for LNB, ES's, MS's; HD PVR 4P x 2; Explora 1; DSD 660; FSM
New poster

Channels missing from DStv Now

Hi All,

 

We have noticed since the weekend there's some channels missing from DStv Now. Actually almost all of them are missing. I have attached a screenshot showing the channels we've got. We are on the premium package.

The guy at the DStv shop says it is DStv side that is the problem. 

 

Do anyone have the same issue? Do anyone know when this might get resolved?

 

Greetings,

Johan