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Channels missing from DStv Now

Moderator

Re: Channels missing from DStv Now

@Boipelo1 Are there specific missing channels? Are you getting any error message when trying to access your channels?.

Moderator

Re: Channels missing from DStv Now

@Yaone It looks like you have not yet linked your DStv Now App with your smartcard. Please check on your DStv Now App if you are not getting Free-to-air channels only. Follow the link: http://campaigns.dstv.com/connectid/ to link your smartcard. 

Viewer

Re: Channels missing from DStv Now


@SirVIV wrote:

Hi Johan 

 

I am experiencing the same problem of missing channels on my dstv now app. 

 

How was your problem resolved?


 

New poster

Re: Channels missing from DStv Now

After signing into my DSTV now account. my package subscription is not shown. But on the tv I have access to all the channels I have paid for.

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Moderator

Re: Channels missing from DStv Now

Hi @vcn,

Are you getting free-to-air channels only on your DStv Now App?.

BoxOffice

Re: Channels missing from DStv Now


@vcn wrote:

Hi 

 

How do I see the replies to resolve the missing channels on Dstv now. 

 


You look at the post just previous to yours... and follow the instructions there

SLNB LMX501| Explora 2A (Primary 4,5,6) Explora 2A (Secondary 0,1,2) | Xtraview - decoders same room | 3 distributed HDMI endpoints via 2x4 Matrix
and Cat6 | 200/100 Fibre (OpenServe/Afrihost Premium UnCapped) | HD 5S in holiday mode
vcn
New poster

Re: Channels missing from DStv Now

Hi 

 

How do I see the replies to resolve the missing channels on Dstv now. 

 

Moderator

Re: Channels missing from DStv Now

Hi @SirVIV & @Elroy-VW92 - please send the query to our customer service team on Twitter (@DStvCare) or on Facebook (DStvZA).

Re: Channels missing from DStv Now

Could you please help us resolve the same problem?

Re: Channels missing from DStv Now

We have the same problem.. how did you resolve your issue?