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Channels missing from DStv Now

Moderator

Re: Channels missing from DStv Now

Hi @Vbedeman & @Sherry

It might be that your Connect ID is not linked to your smartcard. Please PM us your smartcard number and Connect ID (Email address or cellphone number) so that we can assist further.

New poster

Re: Channels missing from DStv Now

Hi Tebogo. Any further advice for me????

Viewer

Re: Channels missing from DStv Now

Hi. Downloaded DStv now to my mobile device and can’t view any channels within  my subscribtion, only 2 channels; 100 and 180

New poster

Re: Channels missing from DStv Now

Pic attached

Moderator

Re: Channels missing from DStv Now

Please confirm your device ID so that we can assist. 

New poster

Re: Channels missing from DStv Now

Did so on my phone now and still having the same problem 

Moderator

Re: Channels missing from DStv Now

Please uninstall then reinstall. Let us know how it goes. 

New poster

Re: Channels missing from DStv Now

Both are via the app

Moderator

Re: Channels missing from DStv Now

You are trying to access DStv Now via phone and laptop? 

New poster

Re: Channels missing from DStv Now

Hi Tebogo,

 

both a huawei and a migica.