Channels missing from DStv Now

[Elroy-VW92]

Could you please help us resolve the same problem?

[Elroy-VW92]

We have the same problem.. how did you resolve your issue?

[Elroy-VW92]

We have registered on DSTV now, the channles that is on the screen are not all there. The package we have is premuim... how would we go about resolving this problem as we are not able to watch all the channels on our devices? 

[SirVIV]

Hi Johan

I am experiencing the same problems regarding missing channels on my dstv now app. 

How was your problem solved? If it was ever solved? 

[SirVIV]

Hi Johan 

I am experiencing the same problem of missing channels on my dstv now app. 

How was your problem resolved?

[Kagiso_DStv1]

Hi Bonginkos1, please send the query to our customer service team on Twitter (@DStvCare) or on Facebook (DStvZA). 

[Bonginkos1]

I Have paid but other channels are missing so what must I do?

[GeoffD]

MC are notorious for getting things wrong, which then gets fixed when a subscription expires and is re-activated. 

There is no way out I am afraid. What we all do is if MC makes errors like this we enjoy the extras until they find out and don't point it out to them until they find out their mistake.

[walash]

Thank you, but i was watching it two days ago before my subscription got expired yesterday. I have been watching those sports channels on compact plus since. my decoder is Zappa

[GeoffD]

Compact Plus, does NOT include SS 5 and 6.

If you want those channels, then Premium is the only package for you