I just resolved this exact error. There were two smart cards linked to the dstv now profile. Unlinked the inactive card and now all channels are working again
Hi, please can you help me, I have DSTV Now App on my phone but there are no Compact Channels that I pay for even SABC 1,2,3 and etv doesn't show, what should I do to get them?
Same problem. Most channels are missing although dstv now app is linked to a premium account. Only like mzanzi and kynet channels are available. And 1 news channel and one music one. Ive spoken to dstv live chat consultants. Both times they relinked the email address of the account holder to the smartcard,which did not solve the problem.
After signing into my DSTV now account. my package subscription is not shown. But on the tv I have access to all the channels I have paid for.