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Channels missing from DStv Now

Moderator

Re: Channels missing from DStv Now

Hi RomanoM. Please private message us the following details:

Your DStv customer number

eMail address

Contact number 

DStv smartcard number

Viewer

Re: Channels missing from DStv Now

RomanoM

Have the same problem please assist and when will this matter be resolved 

Moderator

Re: Channels missing from DStv Now

Hi @enyinnagodslove

 

 

Please send us a PM of your account details so that we can have a look into the account. 

New poster

Re: Channels missing from DStv Now

I'm having the same problem. My subscription is premium and my DStv now can only show compact channels

Re: Channels missing from DStv Now

Hi,am also experiencing this kind of problem.could you clear this error for me please

Moderator

Re: Channels missing from DStv Now

Hi TFK. Please provide us with your DStv customer number, email address, smartcard number and cellphone number. Send these details to us via private message. 

TFK
Viewer

Re: Channels missing from DStv Now

Yes, all other channels are not coming up

Re: Channels missing from DStv Now

Yes me too


@Thoko_DStv1 wrote:

Hi @vcn,

Are you getting free-to-air channels only on your DStv Now App?.


 

Re: Channels missing from DStv Now

I just resolved this exact error. There were two smart cards linked to the dstv now profile. Unlinked the inactive card and now all channels are working again 

Viewer

Re: Channels missing from DStv Now

Hi, please can you help me, I have DSTV Now App on my phone but there are no Compact Channels that I pay for even SABC 1,2,3 and etv doesn't show, what should I do to get them?