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DSTV NOW APP

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DSTV NOW APP

Good Day,

I bought a brand new Hisense 49A5700 TV and the DSTV NOW App which are pre installed keeps on freezing (This is not buffering). Youtube, Netflix are 100% which do not buffer even on 4K videos. I Have a fibre Line so this is not a Line issue. Please advise what I must do why my DSTV NOW App are freezing the whole time?