Hie I am also getting render error. Video play bck error on Samsung SM-N920C.
Please help
Hie I am also getting video playback error on sumsung SM-N920C. Please help
Hi @Kirsty, please send us your device ID, go to the app, go to settings, device management and send the device ID.
I am also getting this video playback error.....???
Hi
I am experiencing the same errors.
1. Wanting to play catchup: playback error
2. Watching Live: DRM error / failing to initialise
Using Dstv Now app on smart TV.
Hi @larryvino
Welcome to our Forum. Could you tell us when did the issue start from your end and also if you are streaming via web/android or iOS?
@larryvino wrote:Hello, I'm trying to use the DSTV Now app but I'm getting an error message saying "Video playback error, renderer error occurred, failed to handle provision response: general DRM error". Please help with a solution, thanks.
Better if you move this error report to the VOD section, subsection labelled DStvNow.
Octo LNB; 2 by 2x4 MS; 2 by ES 5-2; Dedicated PSU for LNB, ES's, MS's; HD PVR 4P x 2; Explora 1; DSD 660; FSM
Hello, I'm trying to use the DSTV Now app but I'm getting an error message saying "Video playback error, renderer error occurred, failed to handle provision response: general DRM error". Please help with a solution, thanks.
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