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DSTV Now Video Playback Error.

12 REPLIES 12
Moderator

Re: DSTV Now Video Playback Error.

Please send us the device ID so we can assist.

New poster

Re: DSTV Now Video Playback Error.

Video playback error: User not entitled 

Moderator

Re: DSTV Now Video Playback Error.

Hi @flow, please send us the device ID, go to the app, select setting then device management to get the device ID.

New poster

Re: DSTV Now Video Playback Error.

Hi

Im getting a video playback error on the Dstv now app. Can you help?? I had already uninstalled the app and re installed it again but nothing.

Moderator

Re: DSTV Now Video Playback Error.

Hi @bresibhalwa, please uninstall the app, install again and let us know if you still get the same error.

Viewer

Re: DSTV Now Video Playback Error.

Hie I am also getting render error.  Video play bck error on Samsung SM-N920C.

Please help

Viewer

Re: DSTV Now Video Playback Error.

Hie I am also getting video playback error on sumsung SM-N920C. Please help

Moderator

Re: DSTV Now Video Playback Error.

Hi @Kirsty, please send us your device ID, go to the app, go to settings, device management and send the device ID.

Viewer

Re: DSTV Now Video Playback Error.

I am also getting this video playback error.....???

Highlighted
Viewer

Re: DSTV Now Video Playback Error.

Hi

I am experiencing the same errors.

1. Wanting to play catchup: playback error

2. Watching Live: DRM error / failing to initialise

 

Using Dstv Now app on smart TV.