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DSTV Now Video Playback Error.

16 REPLIES 16
New poster

Re: DSTV Now Video Playback Error.

I restarted my device. I deregistered my device. Cleared the cache. Uninstalled DSTV now. Reinstalled the app logged on again and no luck. 

New poster

Re: DSTV Now Video Playback Error.

I'm getting the same error on Dstv now App. 

 

Video Playback Error

Something went wrong. Please wait and try again in a few minutes. 

 

Been waiting and no luck. 

Community Manager

Re: DSTV Now Video Playback Error.

@elihle25. Device successfully deregistered!

Viewer

Re: DSTV Now Video Playback Error.

1403489c-d2d2-3448-be8f-834acb75e8a7

Moderator

Re: DSTV Now Video Playback Error.

Please send us the device ID so we can assist.

New poster

Re: DSTV Now Video Playback Error.

Video playback error: User not entitled 

Moderator

Re: DSTV Now Video Playback Error.

Hi @flow, please send us the device ID, go to the app, select setting then device management to get the device ID.

New poster

Re: DSTV Now Video Playback Error.

Hi

Im getting a video playback error on the Dstv now app. Can you help?? I had already uninstalled the app and re installed it again but nothing.

Moderator

Re: DSTV Now Video Playback Error.

Hi @bresibhalwa, please uninstall the app, install again and let us know if you still get the same error.

Viewer

Re: DSTV Now Video Playback Error.

Hie I am also getting render error.  Video play bck error on Samsung SM-N920C.

Please help