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DSTV Now - issues with SKY, CNN and BBC

Moderator

Re: DSTV Now - issues with SKY, CNN and BBC

Hi @cecilh , we're still looking into this, will get back to you with feedback.~ 

Anime

Re: DSTV Now - issues with SKY, CNN and BBC

Morning, problem still persists on LG TV.... very annoying!

Doin' it 4 Tv

Re: DSTV Now - issues with SKY, CNN and BBC

We are finding out from the team on what could the issue be in this regard and as soon as they provide conclusive feedback, will alert you of a possible fix.

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Anime

DSTV Now - issues with SKY, CNN and BBC

Afternoon all... my DSTV now via my LG smart TV works fine, EXCEPT for Sky, CNN and BBC news. When selecting any of these channels they stream from anything from 5 to 30 seconds, then I get a "We're sorry  Something went wrong. Please try again." You then have two options - either select RETRY or BACK. 

RETRY just repeats the stream (exactly the same i.e. it's like a replay and stops again at exactly the same point) and then the error message comes up. BACK just takes you back to the channel menu.

Its almost as if DSTV are deliberately messing with these channels. ALL other channels work fine????DSTV.jpg