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DSTV Now launched on Xbox

19 REPLIES 19
Moderator

Re: DSTV Now launched on Xbox

We are glad you are sorted ;-)

New poster

Re: DSTV Now launched on Xbox

Hi @Grace_DStv1 it is now working for some reason, I tried it before resetting smart hub and it’s working. Thanks for you assistance 

Moderator

Re: DSTV Now launched on Xbox

@brettp, our tech team asked that you reset the Smart hub and confirm. 

Moderator

Re: DSTV Now launched on Xbox


@brettp wrote:

@Grace_DStv1  any further developments on this issue as yet?


@brettp, nothing yet. Still waiting on the teams to give us an update. 

New poster

Re: DSTV Now launched on Xbox

@Grace_DStv1  any further developments on this issue as yet?

Moderator

Re: DSTV Now launched on Xbox

@brettp, my bad - meant on your TV. Thanks for the screen-shot, sent it to the relevant teams to look into and help. 

New poster

Re: DSTV Now launched on Xbox

Hi there

 

Its been an issue since i have had the TV, i have never used it on a Xbox, not sure where you got that information from?  Please see attached error when trying to stream 135.

Moderator

Re: DSTV Now launched on Xbox

@brettp, can you kindly provide answers for the questions below;-

 

1. When did this issue start?

2. Were you able to stream the channel (135) before on your XBox?

3. Can you kindly provide the screen shot of the error on the channel?

 

 

Moderator

Re: DSTV Now launched on Xbox

Hi @brettp, nothing yet. Just did a follow up now, we'll provide feedback once received. 

New poster

Re: DSTV Now launched on Xbox

Hi @Grace_DStv1 do you have any further feedback on the below issue?