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Device registered to another user

SOLVED
New poster

Re: Device registered to another user

Hi can you please deregister my device. Device ID :0efc6f68-c67e-326f-9b9d-891c1818c93b

Moderator

Re: Device registered to another user

@Qcoet13, your previous post has been responded to. Kindly stick to one post. 

New poster

Re: Device registered to another user

Hi 

 

Please help me deregister my device

 

Device id :  a8168d6a-fd7b-38a7-8c2c-35ab7f7be2c1

 

Thanks

Moderator

Re: Device registered to another user

Hi @ashok082, we've deregistered the device. 

Extra

Re: Device registered to another user

Hi. Please could you deregister the below devices

 

c165d56c-125a-3e3b-bcfa-4914936b0e3e

 

Thank you

Moderator

Re: Device registered to another user

Hi @BerniceB, please try to register it again. 

View solution in original post

New poster

Re: Device registered to another user

Hi.

Thank you but it STILL  says I can't register the device because it's currently registered to another user? 

 

Am I doing something wrong? 

Thx 

Moderator

Re: Device registered to another user

Hi BerniceB, we have deregistered the device. You can log in using your Connect ID email address and password. 

Highlighted
New poster

Device registered to another user

Hi.

Pls help.  I get an error message saying my device is registered to another user so I cant use the dstv now app.

DevIce ID

e777c583-2de0-3765-8c0b-e3ce515631b5

 

Thx