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Dstv Now app on Samsung Tablet - Live TV buffering

4 REPLIES
Moderator

Re: Dstv Now app on Samsung Tablet - Live TV buffering

Hi @Uel_M and @MilesSmith, please do a forced App update by uninstalling and reinstalling the App. @MilesSmith, also check if there's no need for a phone operating system upgrade under the phone's settings. 

Viewer

Re: Dstv Now app on Samsung Tablet - Live TV buffering

hey guys for me why ? it was working smooth on my android phone when it was running on android version 6.0.1 however as I have updated to android version 7.1.1 whenever now I am opening the app it only loads a blank screen on the start up and crashes after a while automatically. How do I fix it?

 

Moderator

Re: Dstv Now app on Samsung Tablet - Live TV buffering

@Uel_M, we're checking with our support team and we'll give feedback. 

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Doccie

Re: Dstv Now app on Samsung Tablet - Live TV buffering

Any help?

| Windows 10 - Chrome Browser | Afrihost 8Mbps Capped ADSL | Explora |

Doccie

Dstv Now app on Samsung Tablet - Live TV buffering

Hi there, I’m trying to watch Live TV (Supersport 3) on my Samsung Note 10.1 (2014).

 

Every 2 mins it stops to buffer showing a black screen and the loading icon in the middle but only for a second. So:

- Android v 5.1.1 which is the latest for my device

- App v 2.0.10 (Android) which is the latest

- Streaming quality: Low (up to 360p)

- Afrihost ISP 8mbps unshaped line (26ms ping/6.39mbps down/0.49mbps up)

 

Also something interesting I noted is that it doesn’t have the buffering issue on an iPad and the Android is 20secs behind the iPad (I started streaming the exact same channel at the same time on my Samsung and an iPad side-by-side which was soccer on SS3. The time played of the match was 20secs behind on my Samsung)

 

 

| Windows 10 - Chrome Browser | Afrihost 8Mbps Capped ADSL | Explora |

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