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Dstv now channels reduced?

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Re: Dstv now channels reduced?

b9ee3087-949b-3ad0-9113-9bcf6fd65702

 

 

kindly help, I can't watch anything it says "service only available to Dstv customers in dstv territories" what's causing thing cause all along it was working just fine

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Re: Dstv now channels reduced?

I seem to have problem watching all channels. tried watching it tells me that I cant watch service on available to Dstv customers in Dstv territories...what might be the problem since I'm a customer 

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Re: Dstv now channels reduced?

We have the same isdue. Reported problem. Noone got back to us. If not sorted by end Aug, we will cancel subscription. Two mobths now with reduced channels. We are on Compact and we get little more than local channels. Poor service.

Moderator

Re: Dstv now channels reduced?

Hi ElmaM. You should be able to watch all your channels as per normal. If you haven't already been sorted, please Private Message us your DStv customer number, email address and contact number. We'll update your eligibility. 

Anime

Re: Dstv now channels reduced?

Hey, have you tried the team on the app? Tap on the more option and then settings and then LiveChat. They sorted me out there. Really quick.

BoxOffice

Re: Dstv now channels reduced?

Multiple threads aren't going to help Smiley Happy  Look at the thread over here, do what it says there and maybe you'll get MC's attention..... maybe 

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Dstv now channels reduced?

Hi, it seems I can only watch a few local channels and none of the channels provided on my package. WHy is this. I want it fixed asap.