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HiSense DSTVNow app?

15 REPLIES
Viewer

Re: HiSense DSTVNow app?

Hi All,

I'm curious as well if working, I've recently purchased a Hisense, with the DStv no app preinstalled.

I can't get any channel to work, but from my Xbox, it works, on my phone, it works.

 

Is there a fault on the tv.

New poster

Re: HiSense DSTVNow app?

Hi Warwick,

 

Was your issue ever solved? I've just bought a brand new Hisense TV with the DSTV Now App already installed. I can't get any channels to work. Logged in using the TV browser and was able to watch DSTV Now. 

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Doin' it 4 Tv

Re: HiSense DSTVNow app?


@dirkim wrote:

Is the deleopment done yet so we can stream on our hisense tvs please 


 

Look 6 posts back for the supported HiSense models ... if it's not there, it's not supported

SLNB LMX501| Explora 2A (Primary 4,5,6) Explora 2A (Secondary 0,1,2) | Xtraview - decoders same room | 3 distributed HDMI endpoints via 2x4 Matrix
and Cat6 | 200/100 Fibre (OpenServe/Afrihost Premium UnCapped) | HD 5S in holiday mode
New poster

Re: HiSense DSTVNow app?

Is the deleopment done yet so we can stream on our hisense tvs please 


@Cya_DStv1 wrote:

@SBThat is correct, HiSense is still in the developmental phase.



@Cya_DStv1 wrote:

@SBThat is correct, HiSense is still in the developmental phase.


 

Moderator

Re: HiSense DSTVNow app?


@Warwick wrote:

Hi @Grace_DStv1,

 

Thanks for coming back to me. 

201 worked fine.

117, 120, 121 didn't work at all

125 and 193 streamed for around 5 seconds then stopped.

 

However, at around 22:00 last night I tried 193 again and it worked fine.  I had been trying 193 for the 2 or so hours before with nothing more than 5 seconds of streaming.  The other channels were still not working at that stage.

 

I didn't try any more channels than the channels I've mentioned above.


@Warwick, thanks - sending to the apps team to look into and advise. 

New poster

Re: HiSense DSTVNow app?

Hi @Grace_DStv1,

 

Thanks for coming back to me. 

201 worked fine.

117, 120, 121 didn't work at all

125 and 193 streamed for around 5 seconds then stopped.

 

However, at around 22:00 last night I tried 193 again and it worked fine.  I had been trying 193 for the 2 or so hours before with nothing more than 5 seconds of streaming.  The other channels were still not working at that stage.

 

I didn't try any more channels than the channels I've mentioned above.

SB
New poster

Re: HiSense DSTVNow app?

Hi

 

If my model is an older model that's not listed (55N3000UW) I guess I'm out of luck?

Moderator

Re: HiSense DSTVNow app?


@Warwick wrote:

Hisense App not working properly

The Hisense App was recently launched.  I've got a new Hisense TV which automatically downloaded the app one day - excellent news.

However, I can hardly get the app to work.  Some channels work ok, some channels play for a few seconds then stop to "buffer" (but never continue), and some (most) channels just don't ever start.

As I type this I'm streaming DSTV now on my laptop, and on my phone without a problem (same network).  I've got a 50mb fibre line, so bandwidth is not a problem.

I've reset my TV to no avail....

Is there a problem with the Hisense App?


@Warwick, can you kindly send us some example channels that don't play, and the ones that play? 

Moderator

Re: HiSense DSTVNow app?

@Warwick - checking with the apps team on this one, we'll revert back. 

Moderator

Re: HiSense DSTVNow app?

@sweetnonso - Supported models:-

75U9A

65U9A

75U8A

65U8A

65U7A

55U7A

65A6500UW

55A6500UW

50A6500UW

43A6500UW

75A6800UWG

75A6500UW

58A6503UW

65A6100UW

58A6100UW

55A6100UW

50A6100UW

43A6100UW

HE65A6100UWTS

HE55A6100UWTS

HE50A6100UWTS

HE43A6100UWTS

65A6130UW

55A6130UW

55A5800PW

49A5700PW

43A5600PW

32A5600HW