Welcome to DStv Now

cancel
Showing results for 
Search instead for 
Did you mean: 
Need help?

How to deregister dstv now

New poster

Re: How to deregister dstv now

Hi. I have a new phone but it says device already registered.  Please remove device with ID:

d5e51450-d7e0-3dfe-8f20-f69174816353

Community Manager

Re: How to deregister dstv now

@Gijane32

Device successfully deregistered!

Anime

Re: How to deregister dstv now

Hi. My account does same, states that devide is registered on another profile. Device ID: 2ad7ab11-2da0-3cf0-9eb0-f550c66b2016

 

Please help

Community Manager

Re: How to deregister dstv now

@Salmaan

Device successfully deregistered!

New poster

Re: How to deregister dstv now

Hi

 

Please help to deregister this device:

 

54b97e1c-3f9d-3d1c-ae43-10d14edefe11

Community Manager

Re: How to deregister dstv now

Hi @NH, you've provided the tv model. Can you please type out the device id found on device manager on the App.

NH
New poster

Re: How to deregister dstv now

It say I'm registerd to another device?

Please can you assist de-register 

Please find attahced Screenshot

 

Community Manager

Re: How to deregister dstv now

@NH. Device Not Found! please send us a screenshot of the device ID.

NH
New poster

Re: How to deregister dstv now

Please De-Register 49UH617V-TB

Can anyone please assist!

Community Manager

Re: How to deregister dstv now

Hi @francomuller

Device successfully deregistered!