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Multiple Premium packages on 4 devices allowed to register

1 REPLY 1
Red Carpet

Re: Multiple Premium packages on 4 devices allowed to register

You are absolutely correct. MC cannot understand what the relationships should be. Currently, the way they run their systems, the ONLY way is for subscribers to ensure that each address and group of decoders are linked to two totally independent accounts. the problem is MC links those accounts to your ID number and that messes with their heads and their systems.

The solution is MC needs to sit down and do a proper relationship study, and then sort out their systems accordingly.

Octo LNB; 2 by 2x4 MS; 2 by ES 5-2; Dedicated PSU for LNB, ES's, MS's; HD PVR 4P x 2; Explora 1; DSD 660; FSM
Viewer

Multiple Premium packages on 4 devices allowed to register

I have 2 premium packages on one account. So 2 decoders 2 Xtraviews at 2 different properties.

If I want to register an additional 4 devices on the 2nd decoder it does not allow it. The callcentre is of the opinion that if I have 2 accounts it will be allowed but on 2 subscriptions on the same account it is not possible.  Seems a bit silly.