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Please de-register device

11 REPLIES 11
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Re: Please de-register device

Please deregister device B6D9AEF6-F7CA-4EOF-92E5-65588B9BFC74

Community Manager

Re: Please de-register device

@Angzimbo

Device Not Found!. Please send a screen grab of your Device ID. We'll assist. 

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Re: Please de-register device

Hi, 

 

I am unable to watch using my dstvnow app - it says I need to register device. This is a new phone and first time logging in. My ID is as follows aec3e882-2439-3678-95e9-9e964c624dbd

New poster

Re: Please de-register device

Hi, please de-register my device, pic attached

New poster

Re: Please de-register device

HI could you please de-register my device

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Re: Please de-register device

Hey, can you please de-register my device as I do not know which other dstv its registered to. 

Moderator

Re: Please de-register device

We have successfully deregistered your account. You should e sorted now. 

New poster

Re: Please de-register device

Hi Julia

 

Seems to be working now, have no idea what happened.

 

Thanks.

 

Kr

Etienne

New poster

Re: Please de-register device

I am unable to register my device. Is it possible to register on your side if you not able to de-register?

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New poster

Re: Please de-register device

Hi Julia

 

Please see ID below;

b6d84c30-5d78-3707-aa53-9b1434471c02

 

KR

Etienne