I contacted them on Facebook last night. See my posts under "Streaming"
SLNB LMX501| Explora 2A (Primary 4,5,6) Explora 2A (Secondary 0,1,2) | Xtraview - decoders same room | 3 distributed HDMI endpoints via 2x4 Matrix
and Cat6 | 200/100 Fibre (OpenServe/Afrihost Premium UnCapped) | HD 5S in holiday mode
I am also having trouble to set a remote recording. On my app, the record button is there but when I try to record a program on my tv guide it gives me a "Server Error". Sometimes it gives me just a "500" error.
My Explora is connected to wifi at home and remote recording is activated.