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Streaming issue ?

1 REPLY 1
New poster

Re: Streaming issue ?

Hi,

 

I think I'm having the same issue as you....

 

Certain channels are shown but when I select them they just display a blank screen.

The following channels don't work on my side on the premium package:

 

  • 112 - Studio Universal
  • 115 - MNET City
  • 118 - Telemundo
  • 121 - Discovery
  • 123 - ITV Choice
  • 124 - E
  • 125 - Fox
  • 135 - TLC
  • 139 - Mnet Movie Zone
  • 146 - KykNET Nou
  • 164 - MZANZI BIOSKOP
  • 166 - Zee World
  • 175 - Food Network
  • 186 - History
  • 303 - Disney
  • 304 - Disney xD
  • 307 - Nick Jr
  • 308 - Nick Toons
  • I'm sure there are more but I stopped testing here

Are the same channels not working on your side?

 

I have tried:

  • Uninstalling and reinstalling DSTV Now
  • Deregistering the device and reregistering it
  • Factory reset of the TV

I'm running DSTV Now 1.1.17 (Updated 2019/4/15) on a UA65NU7100 Samsung TV.

 

Everything works when accessing DSTV Now from my laptop or cell phone.

 

Any help or advice will be greatly appreciated. Thanks!!

Tags (3)
CGL
New poster

Streaming issue ?

I installed a new Samsung Smart TV. Initially all channels work well, then I was unable to log onto some channels, presently I have lost aleast 10 chans. Tiles are still there. I am also streaming with my laptop

the DSTVnow app, from the same WIFI rooter, same premium subscription, work well all chans workinng. I have reset the TV, reinstalled the DSTVnow app, still the same missing chans. Why does the channs stop working on the TV and how to resolve? Advice please