This device is currently registered to another user

[Grace_DStv1]

@owokasib1, on it. 

[Grace_DStv1]

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@solofela01 wrote:

Please also help me as well. the same thing is happening to me..  

Thanks in advance.

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Hi @solofela01 - did you get help with your device?

[owokasib1]

I have tried my best but could not get past 'this device is currently registered to another user' error. I have removed, re-added and tried to activate but the same error.

Please advise. My details are attached.

Thanks.

[solofela01]

Please also help me as well. the same thing is happening to me..  

Thanks in advance.

[Luke7777]

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@MikeG wrote:

Yes 

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Was more meant for Judy and Mpho... yours was an easier one to resolve  

Have edited my post to indicate this

[MikeG]

Yes 

[Luke7777]

Judy&Mpho....By posting in this thread, I assume you've already messaged one of the mods in this thread with your info and that this is merely a confirmation of such action. 

[mpho]

i also have the same proble with my tv box please help

[Judy]

Hi there

Yes this is happening to me too.

The device ID is: 71406332-45bc-3533-b371-4554852e6188

Thanks for your assistance

[johandri]

yes because I don't know which email adress is used in our family