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This device is currently registered to another user

SOLVED
Moderator

Re: This device is currently registered to another user

@Jonathan9, PM us the device ID and we'll check with our tech team. 

Moderator

Re: This device is currently registered to another user

@Luke7777, we've raised this issue with the apps team, they are busy investigating. Updates will follow once received. 

Moderator

Re: This device is currently registered to another user

@Mbino and @maritzt, on it. 

BoxOffice

Re: This device is currently registered to another user


@maritzt wrote:

I have the same problem and my device ID is: 38c50d9a-35cb-37d0-a2ac-66f3f3045756. please help.


Posting it repetitively isnt' going to help.... apart from the fact that this isn't considered to be a Customer Care platform by MC. Best try Facebook or Twitter.   

 

So good luck, maybe an MC Mod will pop in and assist

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New poster

Re: This device is currently registered to another user

I have the same problem and my device ID is: 38c50d9a-35cb-37d0-a2ac-66f3f3045756. please help.

New poster

Re: This device is currently registered to another user

Re: This device is currently registered to another user

 

I have the same problem and my device ID is: 38c50d9a-35cb-37d0-a2ac-66f3f3045756

Please help

New poster

Re: This device is currently registered to another user

Re: This device is currently registered to another user
 
 

I have the same problem and my device ID is: 38c50d9a-35cb-37d0-a2ac-66f3f3045756 Please help.

New poster

Re: This device is currently registered to another user

I have the same problem and my device ID is: 9e9933e-d160-aaa0-21e4a07bf632. please help.

Highlighted
New poster

Re: This device is currently registered to another user

I have the same problem and my device ID is: 9e9933e-d160-aaa0-21e4a07bf632. please help.

New poster

Re: This device is currently registered to another user

Hi 

 

I also seem to have the same issue has I got a 2nd hand phone and cannot get previous owner details.please assist