Hi Kobus. Please provide us with your Device ID so we can assist. Login to the DStv Now app go to Settings> Device Management. Send this to us via private message.
@maclow, please do the same. We'll assist.
Good day I got a new device and I cannot register it because the message is that it is registered to another user but I have not register it as such
My email is: email@example.com
Hi. I'm also having this issue. First time downloading the app, never registered before. Please assist. Thanks.
Hello @Grace_DStv1 I am having a similar issue with my DSTV. I'm trying to add my device with my smartcard number and I am getting this prompt "Smartcards already linked to other profile."
Kindly help and let me know if you need more details.
Thank you @Grace_DStv1 - this thread is already 10 pages long. I'm sure it can't just carry on like this forever.
Mine's only 3... I changed it to 40 topics/posts per page
SLNB LMX501| Explora 2A (Primary 4,5,6) Explora 2A (Secondary 0,1,2) | Xtraview - decoders same room | 3 distributed HDMI endpoints via 2x4 Matrix
and Cat6 | 200/100 Fibre (OpenServe/Afrihost Premium UnCapped) | HD 5S in holiday mode