Hi @charlene333lien, we need the device ID to be able to deregister the device. After that, you'll then register it by login again.
Hi Coi. Please private message us your Device ID. Login to the DStv Now app, go to Settings then Manage Devices. Then copy and paste the Device ID. We'll assist.
Halo, am trying to use my dstv now and when even I try to watch a video it's telling me that they is another device registered. I have been trying to remove the device but its refusing