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This device is currently registered to another user

New poster

Re: This device is currently registered to another user

Hi Julia_DStv1,

 

Can you please do this for my device as well as I have the same issue?

 

Regards,

Anthony Naude

 

 

Moderator

Re: This device is currently registered to another user

Hi brendonhigh. We have successfully deregistered the device. Please log out then log back in again. You should be sorted now. 

New poster

Re: This device is currently registered to another user

Hi 

 

Please can you deregister my device too, I am having the exact same issue.

 

The Device ID: fb426467-2a14-3958-917a-5e6bbc0714d3

New poster

Re: This device is currently registered to another user

Thanks so much for your assistance Tebogo. That was quick.

Moderator

Re: This device is currently registered to another user

Device has been successfully deregistered. 

Moderator

Re: This device is currently registered to another user

We sent your device ID to the team. We will refer back once the device is de-registered. 

New poster

Re: This device is currently registered to another user

0C4D0D44-E4C6-4863-8804-B6423CE24CE7

New poster

Re: This device is currently registered to another user

Hi the device ID is on the pic

 


@TebogoM_DStv1 wrote:

@Razzmoosaplease send us your device ID so that we can assist. 


 

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Moderator

Re: This device is currently registered to another user

@Razzmoosa please send us your device ID so that we can assist. 

Moderator

Re: This device is currently registered to another user

@Mpho_Catman Your device has been successful de-registered.