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This device is currently registered to another user

New poster

Re: This device is currently registered to another user

Thank you very much, seems to be sorted!

Moderator

Re: This device is currently registered to another user

Hi Anthony2. We have successfully deregistered the device. You should be all good now. 

New poster

Re: This device is currently registered to another user

Hi Julia_DStv1,

 

Can you please do this for my device as well as I have the same issue?

 

Device ID: 8659c86e-c750-3cfc-9f3f-737595b0717a

 

Regards,

Anthony Naude

 

 

New poster

Re: This device is currently registered to another user

Hi Julia_DStv1,

 

Can you please do this for my device as well as I have the same issue?

 

Regards,

Anthony Naude

 

 

Moderator

Re: This device is currently registered to another user

Hi brendonhigh. We have successfully deregistered the device. Please log out then log back in again. You should be sorted now. 

New poster

Re: This device is currently registered to another user

Hi 

 

Please can you deregister my device too, I am having the exact same issue.

 

The Device ID: fb426467-2a14-3958-917a-5e6bbc0714d3

New poster

Re: This device is currently registered to another user

Thanks so much for your assistance Tebogo. That was quick.

Moderator

Re: This device is currently registered to another user

Device has been successfully deregistered. 

Highlighted
Moderator

Re: This device is currently registered to another user

We sent your device ID to the team. We will refer back once the device is de-registered. 

New poster

Re: This device is currently registered to another user

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