Welcome to DStv Now

cancel
Showing results for 
Search instead for 
Did you mean: 
Need help?

This device is currently registered to another user

Moderator

Re: This device is currently registered to another user

Got it! You should be sorted soonest. 

Extra

Re: This device is currently registered to another user

X-968C61F7-10E7-4005-981C-843E452D7AA1

Extra

Re: This device is currently registered to another user

X-968C61F7-10E7-4005-981C-843E452D7AA1

Moderator

Re: This device is currently registered to another user

Please login to the DStv Now app. Go to Settings, Device Management then copy and paste the Device ID. Send this to us. We'll assist. 

Extra

Re: This device is currently registered to another user

iPhone 8

Serial no F4GVR4YVJC6L

Imei 352991090500657

ICCID 89264010093086892436

Moderator

Re: This device is currently registered to another user

Hi renier. Please confirm the device you're attempting to view from? 

Extra

Re: This device is currently registered to another user

Hi

 

Same problem: This device is currently registered to another user.

 

Kindly remove me 

Serial no F4GVR4YVJC6L

Imei 352991090500657

ICCID 89264010093086892436

 

Thank you

 

New poster

Re: This device is currently registered to another user

Thank you very much, seems to be sorted!

Highlighted
Moderator

Re: This device is currently registered to another user

Hi Anthony2. We have successfully deregistered the device. You should be all good now. 

New poster

Re: This device is currently registered to another user

Hi Julia_DStv1,

 

Can you please do this for my device as well as I have the same issue?

 

Device ID: 8659c86e-c750-3cfc-9f3f-737595b0717a

 

Regards,

Anthony Naude