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This device is currently registered to another user

New poster

Re: This device is currently registered to another user

Could you please remove my device

 

Samsung SM-G965M

68ed4753-4d0d-34d4-b92f-15484c164225

 

Your help will be highly appreciated.

Renita

New poster

Re: This device is currently registered to another user

Could you please remove my device

 

Samsung SM-G965M

68ed4753-4d0d-34d4-b92f-15484c164225

 

Your help will be highly appreciated.

Renita

Moderator

Re: This device is currently registered to another user

Hi Malik

 

We have forwarded your details to the team for assistance. 

New poster

Re: This device is currently registered to another user

Hi 

Please deregister my device

device ID bf39ea91-d4a9-3832-bbd9-63d049665ac0

Samsung SM-J600F

Highlighted
Moderator

Re: This device is currently registered to another user

Hi @andrebuys40 and @MarkMS

 

We have sent your details to the team. We will refer back once we get feedback that the devices have been removed. 

New poster

Re: This device is currently registered to another user

Hi Julia

When I try register my device, it says”Sorry this device is registered to another user, please remove this device on other account”. This is the first time using the app, and on a new phone, so not sure how it can be registered. 

Marks Iphone 

iphone 8

309EEA34-746C-4A77-A8A0-4A38109-AAA46

 

New poster

Re: This device is currently registered to another user

Hi Julia

When I try register my device, it says”Sorry this device is registered to another user, please remove this device on other account”. This is the first time using the app, and on a new phone, so not sure how it can be registered. 

Marks Iphone 

iphone 8

309EEA34-746C-4A77-A8A0-4A38109-AAA46

 

Re: This device is currently registered to another user

Please deregister my device:

X-D2A5B8A2-9157-4032-8C5F-83A29B77A69B

Moderator

Re: This device is currently registered to another user

Got it! You should be sorted soonest. 

Extra

Re: This device is currently registered to another user

X-968C61F7-10E7-4005-981C-843E452D7AA1