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This device is currently registered to another user

New poster

Re: This device is currently registered to another user

My Device also needs to be de-registered please. I have never been registered. 

Device ID: 7381663b-53b3-355f-85b1-47ee80111bb0

Thanks 

Moderator

Re: This device is currently registered to another user

@Franciske, de-registration done. Kindly check and let us know. 

Moderator

Re: This device is currently registered to another user

Hi @Franciske, we're on it. An update to follow soon. 

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Moderator

Re: This device is currently registered to another user

Hi @sirdukke, device has been de-registered. Let us know how it goes. 

New poster

Re: This device is currently registered to another user

Hi There my smart tv says I must deregister my device and when i want to register it does nothing

Device ID: 3bc445d1-308c-3144-aa55-d6a7a4bcd812

New poster

Re: This device is currently registered to another user

Hi There my smart tv says I must deregister my device and when i want to register it does nothing

Device ID: 3bc445d1-308c-3144-aa55-d6a7a4bcd812

Moderator

Re: This device is currently registered to another user


@sirdukke wrote:


would you please deregister my device


Hi @sirdukke, we're on it.

New poster

Re: This device is currently registered to another user


would you please deregister my device

New poster

Re: This device is currently registered to another user

would you please deregister my device

Community Manager

Re: This device is currently registered to another user

Hi @sscharf, the device has been deregistered. Please let us know if the error message has cleared.