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This device is currently registered to another user

Anime

Re: This device is currently registered to another user

help please.

having the same silly error.

 device id: dcc82264-e695-3ce6-b29b-5922ae08c6a2

phone: samsung S9+

Android 9

One UI version 1

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Moderator

Re: This device is currently registered to another user

Hi Axola. 

 

We are unable ti find your device with the provided Device ID. Please send us a screenshot so we can assist. 

Viewer

Re: This device is currently registered to another user

Please register my device as well. device number: X-B09A8527-DF5D-4D8B-B9BC-53DEA14C67D5

New poster

Re: This device is currently registered to another user

Hello there, may you please deregister my device. Thank you very much

New poster

Re: This device is currently registered to another user

Hello there, please may you deregister my device.

Thank you.

New poster

Re: This device is currently registered to another user

@Nontsiki_DStv1 I do not have DSTV anymore - so do not have a smartcard number. I would just like my device to be de-registered as it says it is currently registered on another users name. Thanks 

Community Manager

Re: This device is currently registered to another user

Hi @Nicole123, please PM us your email address and smartcard number. 

New poster

Re: This device is currently registered to another user

My Device also needs to be de-registered please. I have never been registered. 

Device ID: 7381663b-53b3-355f-85b1-47ee80111bb0

Thanks 

Moderator

Re: This device is currently registered to another user

@Franciske, de-registration done. Kindly check and let us know. 

Moderator

Re: This device is currently registered to another user

Hi @Franciske, we're on it. An update to follow soon.